University Computer Management Service (UCMS)

The University Computer Management Service (UCMS) allows desktop support to be managed centrally and remotely. The UCMS service enhances consistency in a technology environment by offering the capability to manage desktop services such as software installations, configurations, and operating system images across multiple workstations. Other benefits include:

• Hardware and software reporting capability for better planning of computer and software upgrades in the future
• Remote software deployments (Enable your IT department to deploy software remotely on your computer)
• Software self-service (Enable you to install software that have been made available to you without the need for contacting your IT department)
• Remote support for technical issues (authorization will be requested each time prior to establishing a connection between support analyst and user)
• Devices will be in compliance with security updates and information security policies

• Find Out More

  • University Computer Management Service FAQ 

• Getting Started

  • Software Center Instructions

• Support

  • Contact the MedIT Service Desk (1.877.266.0666) for support