Frequently Asked Questions

1. What domain and user name do I use when I am logging in?

Use the fom domain and your Faculty of Medicine (FoM) user name when logging in.

2. How often do I need to change my password?

You must change your password at least once every 90 days.

3. How will I know when I need to change my password?

You will be notified by email nine days before your password expires.

4. Are there any special requirements that my new password must meet?

Yes. Passwords must:

  • Be at least eight characters long
  • Contain at least:
    • one lowercase letter
    • one symbol and/or number
    • one uppercase letter
  • Not contain your username

For more information about login and password security, see UBC’s Information Policies