Frequently Asked Questions

1. What domain and user name do I use when I am logging in?

Use the fom domain and your Faculty of Medicine (FoM) user name when logging in.

2. How often do I need to change my password?

You must change your password at least once every 365 days.

3. How will I know when I need to change my password?

You will be notified by email fourteen days before your password expires.

4. Are there any special requirements that my new password must meet?

Yes. Passwords must:

  • Be at least eight characters long
  • Not contain your username
  • Contain at least:
    • One uppercase letter;
    • One lowercase letter; and
    • One symbol or number.

Incorporating upper and lower case letters, symbols, and numbers increases your password security.

For more information about login and password security, see UBC’s Information Policies