Password-Reset Instructions

Your password expires every year to protect the security of your account. You can manage your Faculty of Medicine (FoM) password renewal with the following Password-Reset Tool.

First, determine which of the following options applies to you.

You have a FoM login but not a FoM computer:

  • If you have forgotten your password or it has expired and you haven’t already signed up for the password-reset tool, call the MedIT Service Desk.
  • If you have forgotten your password or it has expired, and you have already signed up for the password-reset tool, see instructions on how to reset your password
  • If you want to sign up for the password-reset tool so that you can change your password in the future without calling the Service Desk, see instructions on how to sign up for the tool

You have a FoM computer and a FoM login name and password:

  • Reset your password as prompted by your computer. If you haven’t been prompted, call the MedIT Service Desk

Reset Password

  1. Access the Password-Reset Tool
  2. Select the Forgot Password button.
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  3. Enter your user name (leave the domain name as FoM) and click Continue.
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  4. Enter your new password and confirm it, then click Reset Password.reset-password-img3
  5. You will see a confirmation window once the password reset is successful.
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Sign Up

  1. Access the Password-Reset Tool
  2. Sign in using your Faculty of Medicine (FoM) user name and password (ignore “Forgot Your Password?” and “Is Your Account Locked?” links).
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  3. If this is your first time on the tool, you will see a “welcome” window. Select Click Here to enroll.
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  4. Register your Security Que and Ans (answers are case-sensitive) and click Enroll to save your answers.
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  5. Go to Change Password tab, create your new password, and click OK.
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  6. Sign out of the Password-Reset Tool.

If you have any questions, consult the Password Reset Tool FAQ or contact the MedIT Service Desk (1.877.266.0666).