When using the desktop videoconferencing program, please follow these guidelines to increase the chances that you and other meeting participants will have an optimal experience.
- Sit within camera view
- Use a headset with microphone for optimal audio quality and to avoid feedback loops
- Mute microphone when not in use
- Use a wired internet connection when possible (wireless can be unstable and cause calls to drop)
- Limit the number of open applications to save computer system resources
- If you have an inconsistent connection that is causing your image/audio to freeze or drop repeatedly, join via audio only to avoid distracting other participants
- Do not select the “sign in automatically” option in the desktop VC program
- Sign out after every use to conserve licenses and ensure that you and your colleagues are able to sign in when you need the service
- Introduce yourself to all participants
- Raise your hand before speaking
- Refrain from multitasking
- Close email and any instant messaging applications if you are using the presentation mode